Official WhatsApp
Team service, approved.
Manage the entire customer journey in a single platform. Unify CRM, automation, bulk multichannel communication and artificial intelligence to win customers, strengthen relationships and drive results.
No commitment Same-day reply Specialist consultant
When each step of the customer journey happens in a different, disconnected tool, the team wastes time, processes become manual and growing takes more people than it should. Costs rise before results do.
Eucalipto connects the entire journey in a single platform, automating processes, unifying information and letting your company grow with more efficiency and productivity — focused on what really matters: the customer.
Manual processes. Hours lost on repetitive tasks that could be automated.
Disconnected channels. WhatsApp, phone, SMS and email running separately, with no integration.
Low productivity. More people doesn't always mean more results — just more cost.
Lack of control. Information scattered, with no single history or traceability.
Serve, sell and retain across every channel, with smart automation and your operation's numbers on the same dashboard.
Team service, approved.
Bulk voice outreach.
Alerts and direct campaigns.
Journeys and segmented sends.
Less manual work, more revenue.
Automation instead of effort.
Average service rating.
Centralize customers, opportunities and journey history.
Automate campaigns and multichannel nurture flows.
Serve by voice and messaging in a single workspace.
Automate conversations and support your team with AI.
Boost your operation's productivity and contact rate.
WhatsApp, voice, SMS, email, RCS and much more.
Track KPIs and follow the customer journey.
Integrate your systems via APIs and automate processes.
Our team sets everything up together with you. You go live quickly, with no technical headaches.
Official WhatsApp, SMS, email and voice in one place — with personalized setup and no risk of being banned.
Build automated flows with AI, define how work is distributed across the team and centralize history in the CRM.
Your whole operation in a single dashboard, with omnichannel campaigns and real-time reports to decide with data.
Eucalipto uses the official WhatsApp Business API and handles history and data sharing in line with the LGPD — with per-agent permissions and full control of your operation.
Answer 4 quick questions. A specialist consultant prepares your assessment and shows where AI and omnichannel cut costs in your operation.
No commitment and no credit card.
Based on your industry, team and contact volume.
Where to automate first to cut costs and gain scale.
What used to require one app per channel — and no single view — Eucalipto delivers in one place.
| Feature | RecommendedEucalipto | Competitors | Separate tools | WhatsApp only |
|---|---|---|---|---|
| Official WhatsApp (approved API) | Yes | Yes | Varies | Yes |
| Voice, SMS and email in one place | Yes | Yes | No | No |
| Native AI in customer service | Yes | Add-on | Limited | No |
| CRM and single customer history | Yes | Partial | No | Partial |
| Omnichannel campaigns by funnel | Yes | Partial | Partial | No |
| Single platform, no modules to assemble | Yes | Partial | No | Partial |
| Setup and human support in pt-BR | Yes | Standard | Rare | Varies |
Comparison prepared by Eucalipto based on features typical of each category of solution on the market (Jun 2026).
Customer service, sales and operations teams across different industries scale with Eucalipto every day.
We centralized WhatsApp, SMS and email on a single number and the whole team serves together. The AI handles the most common questions and we focus on selling.
We doubled our contact volume without growing the team. With the official API we're not afraid of bans, and every conversation is logged in the CRM.
Funnel campaigns and the 24/7 chatbot raised our response rate. Today every interaction has history and a rating — full control of the operation.
We moved our billing and route notifications to Eucalipto and the field team started replying instantly. Fewer missed calls, more on-time deliveries.
The omnichannel funnel became our sales engine. We capture on the site, warm up on WhatsApp and close with the full history in the rep's hands.
We centralized WhatsApp, SMS and email on a single number and the whole team serves together. The AI handles the most common questions and we focus on selling.
We doubled our contact volume without growing the team. With the official API we're not afraid of bans, and every conversation is logged in the CRM.
Funnel campaigns and the 24/7 chatbot raised our response rate. Today every interaction has history and a rating — full control of the operation.
We moved our billing and route notifications to Eucalipto and the field team started replying instantly. Fewer missed calls, more on-time deliveries.
The omnichannel funnel became our sales engine. We capture on the site, warm up on WhatsApp and close with the full history in the rep's hands.
What companies ask most before getting started with Eucalipto.
No. Beyond Official WhatsApp, Eucalipto brings together a voice dialer, SMS, email, AI and CRM on the same platform — to centralize all your communication and operation in one place.
Yes. Eucalipto is an approved platform that uses the official WhatsApp Business API, so there's no risk of being banned for misuse.
Yes. The whole team serves on the same number, with automatic conversation distribution and history per agent.
There's a chatbot with a human-like tone, and you can combine bot service with personal service at any time.
You build lists from spreadsheets or groups, use saved templates and schedule bulk sends by date and time, segmenting by audience.
History and data sharing follow the LGPD rules, with per-agent permissions and access control.
Yes. Eucalipto integrates with your website chat and with WhatsApp in a single flow, without losing the conversation context.
Book a demo and talk to our team — we show the platform in action and help you choose the right plan.
See the omnichannel platform in action. Leave your contact and a specialist will show how to apply it to your operation.